Frequently Asked Questions
What's the Process?
Consult Call
Enter your info in the "Book Now" section and Dr. Riley will call you back within 24 hours (usually within a few hours) to get a better understanding of your physical therapy goals and get you on the schedule. He can often see people within a week!
Evaluation
Dr. Riley will spend 60-90 minutes (no additional charge for longer evaluations - he spends the time he needs) doing a deep dive into your history, your understanding of your issue, your goals for physical therapy, and identify the root cause of your injury or dysfunction.
Begin Your Personalized Care
After the evaluation, Dr. Riley will relay his findings and come up with a personalized treatment plan including hands-on care, targeted exercises, and specific education to give you the steps to take to get better faster!
Follow up sessions will be 60 minutes each.
How Do I See You?
You have options!
In-Office PT
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Receive PT in the comfort of a quiet, private clinic space
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Located in Falmouth, ME right on Rt-1 just off of Exit 10 from 295
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Ideal for those with a noisy/busy home environment or those wanting a more traditional PT setting
In-Home "Concierge" PT
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Skip travel and traffic - I come straight to you!
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Anywhere within 30 minutes of North Deering in Portland
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PT fit for your home environment - I can ensure that the exercises you do are a good fit for your home
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Ideal for busy professionals, new parents, or anyone with difficulty getting out of the house
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Note: travel fees apply
What's the difference between direct pay and insurance model?
Direct Pay
Insurance Model
Often 15-20 min with a PT before being passed off to an aide alongside 1-3 other patients
Treatment decisions dictated by how many visits an insurance company approves or denies
Rigid plans that only allow for treatment of a single body part per session
Waitlists in clinics and to see your doctor can delay your care for weeks just waiting for a referral
More visits, less individual attention, insurance denials, and co-pays can lead to higher long-term costs
Often loud, busy gym-style clinic environments where your evaluation is done out in the open or behind a curtain
Often you are speaking to front desk staff who do their best but aren't trained professionals for assessing needs for physical therapy
Certain clinics charge extra for materials or services such as dry needling, therabands, or taping to increase their bottom line
Full 60 minute, 100% completely one-on-one sessions with a Doctor of Physical Therapy
Treatment decisions are made between you and your PT to achieve your goals on your own time-scale
Whole-body plans of care to address everything you have going on
No referral needed! With Direct Access in Maine you can be seen right away to begin your recovery
Fewer, higher-quality visits lead to faster results and potentially lower overall costs and quicker recovery
Quiet, private clinic setting where you can discuss your issues in comfort so that your provider can truly listen to you
A PT answers the phone. You'll be able to directly talk to someone who can understand what you have going on from the get-go
All-Inclusive pricing - no "a la carte" fees - your provider's focus is on getting you better with every tool at their disposal
Insurance and Referrals
Falmouth Maine Orthopedic and Pelvic Health PT
19 Northbrook Drive, Falmouth, ME 04105
207-200-6851